Frequently Asked Questions
Everything you need to know about our luxury home collections.
What makes FORSYTH products unique?
Every piece in our collection is curated for its exceptional quality and craftsmanship. We specialize in natural materials, ensuring that each item—from our sheepskin rugs to our custom furniture—is a one-of-a-kind addition to your home.
How long will it take to receive my order?
In-stock items typically ship within 3-5 business days. For custom furniture or made-to-order pieces, lead times generally range from 8 to 12 weeks depending on the complexity of the design.
Do you offer international shipping?
Yes, we ship our luxury home goods worldwide. International shipping rates and duties are calculated at checkout based on the destination and the weight of the items.
What is your return policy?
We accept returns on most unused, standard items within 14 days of delivery. Please note that custom orders, vintage pieces, and 'final sale' items are not eligible for return or exchange.
How do I care for natural hide and fur products?
We recommend regular light vacuuming and immediate spot cleaning with a damp cloth for minor spills. For deep cleaning, we advise consulting a professional cleaner who specializes in natural hides and leathers.
Can I request a custom upholstery project?
Absolutely. FORSYTH is known for bespoke upholstery. You can contact our design team directly to discuss fabric selections, hide options, and frame styles to create a piece tailored to your space.